Professional DIY Expertise at Your Fingertips

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Privacy Policy

Last Updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, request consultation services, or contact us. This includes:

• Personal identifiers (name, email address, phone number)
• Project information and preferences
• Communication records
• Usage data and analytics

How We Use Your Information

We use the information we collect to:

• Provide and improve our DIY consultation services
• Communicate with you about your projects and our services
• Send you educational content and updates
• Analyze usage patterns to enhance user experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With trusted service providers who assist in our operations

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or +1 (512) 847-2963.

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Terms of Service

Last Updated: December 2024

Acceptance of Terms

By using our services, you agree to be bound by these Terms of Service and our Privacy Policy.

Description of Services

Professional DIY Experts provides home improvement consultation, tutorials, and guidance services. Our services include:

• DIY project planning and consultation
• Educational content and tutorials
• Tool and material recommendations
• Quality control and support services

User Responsibilities

Users are responsible for:

• Providing accurate information
• Following safety guidelines and local building codes
• Using services for lawful purposes only
• Respecting intellectual property rights

Limitation of Liability

Our services are provided for educational and consulting purposes. We are not responsible for:

• Injuries or damages resulting from DIY projects
• Code violations or permit issues
• Material defects or tool malfunctions
• Indirect or consequential damages

Professional Disclaimer

Our guidance is educational in nature. Always consult with licensed professionals for electrical, plumbing, or structural work. Check local building codes and obtain necessary permits.

Intellectual Property

All content, including tutorials, guides, and consultation materials, is protected by copyright and remains the property of Professional DIY Experts.

Termination

We reserve the right to terminate or suspend access to our services for violations of these terms or inappropriate conduct.

Contact Information

For questions about these Terms of Service, contact us at [email protected] or +1 (512) 847-2963.

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DMCA Policy

Last Updated: December 2024

Copyright Infringement Notification

Professional DIY Experts respects the intellectual property rights of others and expects users to do the same. We will respond to clear notices of alleged copyright infringement.

DMCA Notice Requirements

If you believe your copyrighted work has been infringed, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location on our site
• Your contact information (address, telephone number, email)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act

Designated Copyright Agent

Send DMCA notices to:

Professional DIY Experts
DMCA Agent
2847 Oak Ridge Drive
Austin, TX 73301, USA
Email: [email protected]
Phone: +1 (512) 847-2963

Counter-Notification

If you believe material was removed in error, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction

Repeat Infringers

We will terminate accounts of users who are repeat infringers in appropriate circumstances.

Safe Harbor

We qualify for safe harbor provisions under the Digital Millennium Copyright Act and will respond promptly to valid takedown notices.

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GDPR Compliance

Last Updated: December 2024

Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data and information about how we process it.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain circumstances.

Right to Data Portability

You have the right to request transfer of your personal data to another organization or directly to you.

Right to Object

You have the right to object to processing of your personal data for direct marketing or other purposes.

Lawful Basis for Processing

We process personal data based on:

• Consent for marketing communications
• Contract performance for service delivery
• Legitimate interests for business operations
• Legal obligations for record keeping

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (512) 847-2963

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.